Remote Support Free trial

What it is:



1 hour of free online support for anyone who is currently trialing eaDocX Professional, Corporate or Collaboration Edition or Model Expert.



To help you make the most of your 30-day evaluation.

If you have downloaded the eaDocX trial, we want you to see how eaDocX revolutionises document creation from EA. How simple it is to create documents containing exactly the content and formats you need, and how this can change the way you use EA.

If you have downloaded the Model Expert trial, we want you to experience how easy it is now for your team to produce consistent, high qualtiy EA models.

What we can help you with:

  • How to customise eaDocX to get exactly the documents you need

  • How to manage document reviews and reviewer feedback within EA. 

  • Creating a family of documents

  • Putting more content into EA, to make documents simpler to re-generate

  • Improving how to import and export information using eaDocX and Excel 

  • Creating and saving your Model Expert reference model so everyone can use it to improve their work.

  • The offer of help is not limited to just eaDocX or Model Expert (or both!). Other customers tell us that using our software can change how they use EA, so we're happy to provide advice to you on how you're using EA. 

  • Please note that we're EA users ourselves, but that means we don't know everything about everything in EA: we're best in the Business Analysis area, but have used most bits of the tool a little. Where we don't know, we can can usually direct you to other sources of help.

To reserve your online support: 

Contact Us to request a time.

Note, there is a maximum of 15 hours a week of this free support, so book yours now!


If you need additional support for your project beyond the free 1 hour, you can buy Remote Support through our parent company Ability Engineering.